This post will be integral to the smooth running of jobs from inception through to tendering, site operations and post contract administration. The role holder will be expected to work effectively with minimum supervision to manage and develop client relationships, mentor/assist team members and take full accountability for the financial performance of their jobs, as well as hands-on job running. They will be expected to lead by example and act as a source of advice and guidance to other fee-earning members of the team.
Duties and responsibilities include but shall not be limited to:
- Managing the provision of accurate and fit-for-purpose drawings throughout the job, through the production of AutoCAD drawings or other widely-recognised methods, both self-generated and through the contributions from the team and other specialists as required.
- Assist the Associate with the management of assigned jobs, helping the team to make the best use of its collective talents within appropriate parameters. Listening and asking questions, appreciating and considering differences in thought and perspective, and ultimately helping to achieve consensus in order to achieve goals. Ensure that all jobs run smoothly and profitably throughout the lifecycle, maintaining a focus on present activity and future requirements, identifying risks or possible slippage, and recommending remedial action where necessary.
- Assist the Associate with facilitating and maintaining communication between members of the team, clients, client representatives and contractors on site, engaging and influencing both internally and externally in order to work collaboratively to meet our clients’ expectations both in terms of time, finished product and budget. Escalating problems/issues as necessary and following agreed courses of action to ensure successful delivery of all work.
- Proactively solving problems relating to jobs whilst exercising sound judgement and care, devising solutions in situations where they may not seem immediately apparent. Escalating and seeking the advice of others where required.
- Tailoring approach to suit individual clients, dealing effectively with challenges and focusing on long term relationships to aid the ongoing success of the Practice. Proactively seeking feedback from clients to aid own continuous development and improvement.
- Integrating solid design flair and imagination into the successful running of the job through own experience and experience of others, aligning this with the overall requirements of the client.
- Ensuring all job related communications are undertaken to the required standard, including attending meetings, drafting letters, memoranda, reports etc. that are fit-for-purpose and in accordance with the Practice’s documented systems.
- Undertake the role in compliance at all times with the Practice’s published Quality Assurance and Environmental Management Systems, and Human Resources, Equal Opportunities and Data Protection policies, and to maintain consistently high levels of discretion and care when dealing with information which may be personally and/or commercially sensitive.
- Pro-actively drive own CPD activity, and assist with the mentoring and developing of others, providing advice, support, and guidance wherever possible, including on environmental matters as they relate to the Practice's work.
- Articulate the philosophy and values of DIA, taking opportunities to highlight our point of difference, building and developing appropriate networks to maintain and strengthen our position in the marketplace.
- Act as an ambassador the Practice at all times, in all internal and external communications, and leading by example.
- Any other reasonable duties that may arise from the nature and character of the post, as requested by a Director, Associate or Senior Associate.
Please note that job descriptions are not exhaustive, and the duties and responsibilities of the post may be amended from time to time, in consultation with the post holder.
Knowledge, Skills and Experience required
- Full qualification as an Architect from a RIBA recognised university/architectural school.
- At least 5 years post qualification experience (gained within a UK based Practice), with sound knowledge of all UK planning and building legislation and its application.
- Possession of strong design and technical skills in the area of conservation/repair of historic buildings, and/or in a more specialist area of the Practice's work, with a strong knowledge and understanding of the role of working drawings (both manual and electronic).
- A demonstrable knowledge of the issues and challenges associated with UK conservation, repair and new design in the historic environment, gained through previous design experience with historic fabric.
- Proven direct responsibility of end-to-end job running, with direct experience of managing jobs up to £2 million in budget.
- Strong overall knowledge of traditional construction (e.g. brickwork/lead/slate/timber).
- Working knowledge of AutoCAD LT 2010 would be an advantage, as would the ability to appreciate the parameters of the package in order to effectively delegate and manage the contribution of other team members. However, what is essential is the ability to produce consistently high quality and accurate work at volume.
- A good working knowledge of the Practice's ICT systems: able to confidently use the resources available at all stages of the project lifecycle, including the recording of time and expenditure in order to drive accurate client billing.
- Strong written and oral communication skills: able to convey messages with clarity and conviction, tailoring style and content to suit the audience.
- Gravitas and credibility to quickly establish rapport with clients, contractors and individuals both within the organisation and externally.
- Strong commercial mindset, with the ability to drive growth and profitability and to use financial data and IT systems (e.g. job costing software) to make reasoned and informed decisions.
- Strong relationship building skills with the ability to build rapport and engender trust via a collaborative approach, with an ability to advise, guide and develop other team members.
- Ability to maintain focus on the big picture and achieve results (without losing sight of the details) through careful prioritisation and management of available time and resources to meet deadlines and maintain both quality and profitability.
- Strong problem-solving skills: able to think ahead and spot potential obstacles, work effectively with ambiguity, devise appropriate solutions and see these through to ensure that projects remain on target both in terms of timescales and fee.
- Well developed influencing and negotiation skills: able to engage and inspire others to work collaboratively towards goals, including colleagues, suppliers, contractors etc.
- Able to quickly gain the confidence and support of a variety of people at all levels, and be able to deal with challenging situations in a confident, tactful and professional manner.
- Demonstrates an ‘ambassador’ approach for the Practice.
- A working knowledge of BIM/Revit is desirable.
Donald Insall Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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